Hi, I'm Ray AI — your premium marketplace growth assistant from Ray Ecommerce. I help serious sellers launch and grow on Walmart, TikTok Shop, and eBay. What are you looking to do today?

Strategy Call Onboard

Frequently Asked Questions

Getting Started

What does Ray Ecommerce help sellers with?

Which marketplaces does Ray Ecommerce support?

Do I need an existing seller account to get started?

Marketplace Services

Is Ray Ecommerce focused on Walmart, TikTok Shop, and eBay?

Does Ray Ecommerce guarantee approval or sales?

Who owns the marketplace account?

Account & Store Management

Will Ray Ecommerce need access to my seller account?

Can I keep control of my store?

What kind of tasks can Ray Ecommerce manage?

Payments & Plans

Who gets the payout from the marketplace account?

Are payments connected to the marketplace account?

Can I speak with someone before choosing a plan?

Support & Communication

How does communication work after I sign up?

How fast will someone contact me?

Where should I go if I still have questions?

Talk with the Ray Ecommerce team